Privacy Policy

Five Nines Technology Group (“Company”) operates the www.gonines.com website, which provides the SERVICE.

This Privacy Policy covers the collection, use and disclosure of personal information that may be collected by the Company anytime you interact with the Company, such as when you visit our website or when you call our sales or support associates.

By using our Service, you agree to the collection and use of information in accordance with this policy.

Unless otherwise defined, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at www.gonines.com.

Reasons for Collection

The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Methods and Types of Information Collected

Contact Information

To provide exceptional service, we require certain personally identifiable information, including but not limited to:

  • your name,
  • phone number, and
  • postal address.

The information that we collect will be used to contact or identify you. This information may be collected if you fill out our contact form requesting that we contact you with more information, we may require your information before allowing you to download information, and we will require certain personal information when signing you up for events or webinars.

Log Data

Whenever you visit our Service, we collect information that your browser sends to us called Log Data. This Log Data may include your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This information does not identify individual users and we use it to analyze trends, to administer the site, to track user movements around the site and to gather demographic information about our user base as a whole. We will not use the Log Data collect to market directly to you.

Cookies

Cookies are files with a small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Click Through URL

In some of our email messages we use a “click-through URL” linked to content on our web site. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

Pixel Tags

In addition we use pixel tags—tiny graphic images—to tell us what parts of our web site customers have visited or to measure the effectiveness of searches customers perform on our site. Pixel tags also enable us to send email messages in a format customers can read. And they tell us whether emails have been opened to ensure that we’re sending only messages that are of interest to our customers. We may use this information to reduce or eliminate messages sent to a customer. We store all of this information in a secure database located in Nebraska in the United States.

Disclosure of Your Information

The Company takes your privacy very seriously. The Company does not sell or rent your information to marketers.

To help us provide the service, your information may be shared with legal entities within our corporate group who will take steps to safeguard your information in accordance with our Privacy Policy.

There are also times when it may be advantageous for the Company to make certain personal information about you available to third-party service providers that the Company has a strategic relationship with or that perform work for the Company to provide services to you on our behalf. These companies may help facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. In such situations these companies are prohibited from using your personal information for any unauthorized purposes and are also obligated to protect your information in accordance with our policies, except if we inform you otherwise at the time of collection. Without such information being made available, it would be difficult for us to provide you the high quality Service you expect from our Company.

We also reserve the right to disclose your personal information for any reason if, in our sole discretion, we believe that it is reasonable to do so, including to law enforcement, for purposes of litigation or to satisfy laws, such as the Electronic Communications Privacy Act, the Child Online Privacy Act, regulations, or governmental or legal requests for such information. We may also disclose personal information that is necessary to identify, contact, or bring legal action against someone who may be violating our contracts, Terms and Conditions, or policies and procedures. Finally we may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

Publicly Displayed Information is Public

If you use a bulletin board or leave comments on our web site you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. The Company is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to share personally identifiable information in a comment to a blog post, the information posted will become publicly available.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. We have precautions including administrative, technical, and physical measures to safeguard your information against loss, theft, and misuse as well as unauthorized access, disclosure and destruction. Any information you transmit to use via our site is encrypted using Transport Layer Security, and all information is governed by strict confidentiality and non-disclosure policies. However, while we make every effort to ensure the integrity and security of our network and systems, no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Integrity of Personal Information

We have safeguards in place to keep your information accurate, complete, and up to date for the purposes for which it is used. You always have the right to access and correct the information and can request a copy of your personal information, and your interactions with our sales and support agents by contacting us at the email address below.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we will attempt to delete this from our servers as soon as possible. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

This Privacy Policy became effective as of the date posted. We reserve the right to revise, amend, or modify this policy at any time and in any manner. We will notify you of changes to this Privacy Policy by posting a new or revised Privacy Policy on this page. Any changes to this Privacy Policy are effective immediately upon posting on this page. Your use of our web site and any other services provided by the Company after such changes are implemented constitutes your acknowledgement and acceptance of these changes. Please consult this privacy statement prior to every use for any changes.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info[AT]gonines.com or 402-817-2630.