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The Five Nines Difference
Client Retention Rate
Amount of Service Tickets in 2018 that had a Gold Star Customer Service Rating
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We made a big mistake on our end, losing most of our accounting data due to config error. Five Nines came to the rescue in a timely fashion to bail us out again. Can’t say enough about what you guys have done for our business over the years in protecting us from catastrophe!
Mark was great! He found a solution to our issue and made sure it worked smoothly before moving on to another project.
Teri was great. She got my issue fixed very quickly and was fun to talk to!
Leah was fabulous. She was very attentive and patient with me. Everyone I have had contact with at Five Nines is excellent.
Hanna as always was great and kicked some I.T. butt…..she deserved a raise!!!!!!!!!!!!!!!!!
I am so happy with the support staff when I call. I am very computer dumb and your staff are always able to help me. Thanks
Very happy – Chris responded quickly, got it to work – you should give him a raise 🙂
Taylor is always a pleasure to work with. I appreciate his patience and knowledge of the task at hand.