FULLY ACCOUNTABLE OUTSOURCED IT SUPPORT

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CLIENT SUPPORT

FULLY ACCOUNTABLE OUTSOURCED IT

CLIENT SUPPORT

OUR INDUSTRIES

NEBRASKA’S LARGEST Managed IT SERVICE PROVIDER

We have over 215 clients in Nebraska and Iowa ranging from hospitals and attorneys to banks and county governments. See how we support your industry by clicking learn more below!

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FN Healthcare

HEALTHCARE

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FN Financial

FINANCIAL

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FN law

LEGAL

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FN Government

GOVERNMENT

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FN Logistics

LOGISTICS

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FN More partnerships

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WHAT WE DO

FIVE NINES

We partner with Nebraska and Iowa based businesses to take full accountability for their information technology.

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WHY IT MATTERS

ACCOUNTABILITY

IT is our sole focus. We specialize in it, take responsibility for it, and allow you to do what you do best.

REPORTING

If you want to see it, we report on it. Having a dedicated team that provides transparency is paramount to a strong environment.

DOWNTIME

Can you afford your systems or environment to be down? Our backup team specializes in reducing your downtime in the case of an event from days to hours.

STAFFING

Your responsibility for maintaining a capable staff, with the capacity to focus on break-fix needs and high-level innovation, goes away.

24 X 7 X 365

No single individual can be available 24/7/365. By having teams on the clock at all times, we ensure that you have resources available.

R&D

Before spending large amounts on new hardware, our team researches the products, negotiates prices, and ensures you actually need the technology before purchasing.

BUSINESS CONTINUITY

What happens if your power goes out? Or an internal staff member leaves? Five Nines mitigates those concerns by having 80+ engineers dedicated to your environment.

BACK UP CONTROL

We want you & your team to be secure and healthy. You’ll know to the minute the health of your backups, where they are being stored, and that we can restore from them rapidly.

BUDGETING

Partnering with Five Nines allows you to understand what you’ll need to spend on IT over the next 3-5 years. Our IT budgets take away the unknown and guessing games.

PROCUREMENT

We take on the responsibility of purchasing, staging, and rolling out new workstations, servers, and network equipment for you

PROJECT WORK

The labor is on us! Our partnerships include project labor in normal monthly pricing.

SUPPORT

It’s the cornerstone of our partnerships. We have maintained a 99% customer happiness level from 2019-2020.

FIVE NINES PARTNERSHIPS

WHAT MAKES US DIFFERENT

WHO WE ARE

FIVE NINES

We are an independently-owned MSP with over 110 employees solely focused on managed IT services. Small enough to care and large enough to respond in force to any issue.

OUR TEAM
Don’t Just Take Our WOrd For it

“We’ve been working with Five Nines for over 5 years. One of the challenges we had before them was maintaining a capable IT staff. Five Nines offers consistency and expertise. It’s been a big relief for me to not have to worry about that.”

Kevin P, President of local Nebraska bank

OUR PROMISE

HOW WE APPROACH EACH RELATIONSHIP

While most companies have a mission statement and values, we have a pursuit and a promise. We promise to be a part of the solution in every situation, and our mission is your mission, achieved.

WHY OUTSOURCE?

MORE THAN A VENDOR: A PARTNER

We provide fully accountable outsourced IT support over your technical operations so you can work towards achieving your mission. We alleviate your responsibility for maintaining technical staff, security, reporting, backups, project work, procurement, and more.

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HOW WE CAN HELP

OUR PARTNERS COME FIRST.

We put a high expectation on creating and maintaining relationships with our partners. That’s why over the last year we have maintained a customer happiness rating of 99% and a gold star rating of 97% following the remediation of a support request. When you call Five Nines, you will always be greeted by a friendly, knowledgeable, and helpful engineer who is dedicated to alleviating your stress and fixing your problems.

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ARE YOU A FIT?

We would love to talk and hear about your goals, your mission, and your technology.

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