Our Process

Let’s talk!

Let’s talk!

We want to learn about your business, your employees, your needs, hopes and dreams! We start our process by learning about you and your company. We want to become an extended branch of your company tree, a true partnership. Let us tour your facility and review your current technology infrastructure. We’re here to help you reach your business goals.

Your IT Report Card

Your IT Report Card

We’ll perform a comprehensive assessment to identify opportunities for improvements within your technology infrastructure.

Uptime Solution Design

Uptime Solution Design

Our team will collaborate to design a solution that will meet your business needs.

Solution Presentation

Solution Presentation

We’ll reconvene with a solution that will help you reach your future goals. You can rest easy knowing that our R&D team has been researching and testing the right technology solutions.

Welcome Aboard!

Welcome Aboard!

When we agree to become partners, we’ll high five and celebrate before getting right to business. First, we will assign you an Account Manager that will help you budget for your future success, assist with ROI calculations, and represent as your advocate by learning your business. Next, we will assign you a Primary Engineering team, that’s right two engineers who are your primary contact points to ensure your technology is always running smoothly.

Uptime Solution Implementation

Uptime Solution Implementation

We’ll begin working quickly to implement your technology solution. During this process we will provide full visibility with frequent project updates to make the transition as effective and painless as possible, you may not even know it’s happening, which is our #1 goal!

Flat Rate Ongoing Support

Flat Rate Ongoing Support

We’re all in to provide 24 x 7 support and peace of mind. Your Five Nines team, 99+ strong, is ready to help you achieve your business goals.

Holiday Hours

Happy Thanksgiving! Our offices will be closed November 23rd & 24th.
For all urgent issues please call: 402.817.2650